The Dartmouth and District Chamber of Commerce, a newly established organisation, is dedicated to advocating for, promoting, and collaborating with local businesses to enhance the local economy. The Chamber's target audience includes business owners in Dartmouth and the surrounding areas, aiming to foster a supportive and prosperous business community.
The primary goals of the business operational support project were to successfully launch the Chamber, promote it within the local community, analyse marketing efforts, and support the team in creating more efficient processes.
As a newly formed organisation, the Chamber faced the challenge of building its operations from scratch. This involved reactive working to adapt to changing priorities and tight deadlines. Additionally, the Chamber needed to unify a diverse range of businesses within a tight-knit community, each with specific concerns.
Our agency provided a comprehensive range of services to support the Chamber's operational needs:
We utilised a range of industry-standard tools and methodologies to deliver cost-effective solutions quickly, adapting them to the Chamber's evolving priorities and processes. This included using Excel for data management, WordPress for the website, and various social media marketing tools to enhance digital outreach.
Several key improvements and solutions were implemented during the project:
The following technologies and tools were utilised to provide operational support:
The Dartmouth and District Chamber of Commerce responded positively to the support provided. The Chamber grew to over 100 members within a few months of its launch and maintained an attendance of around 40 people at meetings. Successful campaigns were also completed to influence local decision-makers, such as improving town-centre parking.
The Chamber experienced significant growth throughout the project, benefiting from the implemented solutions and support. Although ad-hoc support continues, the Chamber has established a strong foundation for its operations and continues to thrive.
While MW Digital no longer provides as much support, ad-hoc assistance continues to ensure the Chamber's ongoing success. The focus remains on sustaining growth and adapting to the evolving needs of the local business community.
The collaboration between the Dartmouth and District Chamber of Commerce and our agency has resulted in a robust operational framework that supports the Chamber's mission to enhance the local economy. This case study highlights our commitment to delivering tailored solutions that drive tangible results, ensuring the Chamber's continued growth and success in the business community.
Local businesses are so important to the communities they work in, but keeping on top of everything is sometimes just too much. Having someone else do the "leg work" can free up your precious time. MW Digital provides web design and development for businesses in Teddington, Hampton Wick, Dartmouth, and Exeter.
If you're interested in meeting in person, I'm located in London and Exeter (Devon).
